Pre-orders

1. What does pre-order mean?

You can get early access to most wanted items before they sell out.

2. When will my pre-order item arrive?

As soon as your item has been released and is ready to be downloaded/shipped, you'll receive an email with the estimated delivery date.

3. When do I have to pay?

Pre-order items require full payment at checkout.

4. Can I cancel a pre-order?

You might be able to cancel your item before we prepare your order. Please send us an email prior to the estimated delivery date.

5. Can I change my shipping address?

Yes, if you notify us in time. Please send us an email prior to the estimated delivery date.

6. Are pre-order items refundable?

No, returns, exchanges are not available. Please contact us if you have any problems with accessing your digital downloadable item.

7. Is there a limit on purchasing pre-order items?

There may be order limits on some pre-order items. This is so everyone has a chance to get the items they love.